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Will VM Rover be released on other platforms?
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Yes, VM Rover will be released on Linux as well as other platforms.
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Can a VM Rover license be used on multiple machines?
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Yes, but not at the same time. When moving a license to another machine, you will need to wait up to 4 hours for the license lock to expire.
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Do you plan to release plugins for more voicemail services?
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Yes, we will attempt to provide plugins for any company that provides access to voicemail via the internet. We will also make available a plugin sdk so that companies, if they choose, can provide their customers with their own VM Rover plugin.
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What upgrades am I entitled to?
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License holders are entitled to all micro version releases. For example if you have VM Rover 1.0, you are entitled to all "1.0.x" releases. These releases will include bug fixes and minor feature improvements.
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How do I apply software updates?
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You can either turn on VM Rover's automatic update feature, or if you would like to apply updates manually, simply download and install new VM Rover releases as they become available.
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Does VM Rover encrypt my account passwords?
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Yes, account passwords are encrypted before they are written to disk.
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Are my voicemail messages stored securely?
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Your voicemail messages are only as secure as the machine you are using. For example, if you are using a multi-user machine and your account restricts other users from reading your files, then these restrictions will also apply to your VM Rover voicemail messages.
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Does VM Rover use encryption when retrieving my voicemail?
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Yes, VM Rover will always use encrypted protocols if the server being accessed allows for it.
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How do I configure VM Rover email plugins to use GMail?
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Login to your Gmail account and ensure that POP access is enabled in 'Settings' -> 'Forwarding and Pop'. From VM Rover's preferences, select the email plugin account you wish to configure and enter the following settings:
| Account Info: |
| Username: | [gmail username] |
Password: | [gmail password] |
| Server Options: |
| Mail Server Prtocol: | POP3 |
| Host: | pop.gmail.com |
| Port: | 995 |
| [X] This server requires a secure connection (SSL) |
| [ ] Turn SSL/TLS certificate validation off |
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Why do my voicemails not appear in VM Rover when using Gmail?
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Despite configuring your Gmail account to 'Enable POP for all mail', it is possible that not all your email will be available via POP3, if also checking your email via other POP3 clients. Google's workaround requires that the gmail username is prepended with 'recent:' (e.g. 'recent:user@gmail.com').
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